Cancellation Policy:

*Change in Reservation* If a guest needs to increase the number of people in their party after booking, they may do so by purchasing additional passes for the added guests. If a guest needs to decrease the number of people in their party, that change must be made at least 72 hours prior to the reservation start time. Reductions made within 72 hours of the experience are not eligible for a refund. For any approved ticket cancellations or party size reductions, all service fees are non-refundable. Refunds will be issued back to the original payment method.

*Canceled by Guest or No-show* When a guest does not show up for their reservation, they are not entitled to a refund. If a guest chooses to cancel their reservation, there are different penalties depending how far out the reservation is set for. - Cancellations more than 15 days in advance receive 100% of payment, less service fees. - Cancellations within 14 days or less receive 50% of payment. - Cancellations within 48 hours will not receive a refund. No shows will not receive a refund.

*Canceled by Host* If Durrant Farms cancels a reservation, the guest automatically receives a full refund.